This tour was disorganized because we boarded three different buses. One bus from the hotel to the ticket station, another bus to St.Jude's Hospital and the Peabody Hotel and a third bus to the Riverboat. Our first driver was OK, but the woman driver was terrible. She was rude to the passemgers -demanding we return in 15 min. when we stopped at St.Jude's. She sai she needed a break. She spoke to us as if we were children and could not understand what she was saying. It was as if she was doing us a favor by giving the tour. She did not give clear directions when we were dropped off on Beale St. She was irritated when we could not see where she was to pick us up after we had lunch. When we returned to the bus from lunch, she didn't speak as we boarded. There were 6 people on the bus.We did get to see the ducks in the Peabody Hotel. This was the best part of the trip.
The Riverboat Cruise was OK. The narrator added some of his humor when describing sights along the Mississippi and it seemd to be inappropriate. At the end of the cruise, he announced he would gladly accept tips and had his hat out when we left the boat. I found this to be appaling. Who does this?
If the drivers had been polished and the buses organized, I would take the trip again.
Good tour but did not tour any of the neighborhoods to see some of the homes. The tour description leaves a lot to be desired, like where are you taken, how long is each part, the fact that you get dropped off on Beale St for lunch which was OK, that you get to see the Peabody ducks come out at 11 we were planning to go after the tour.
The tour was set through viator who told us to meet the bus at b.b.kings.
At 7:18 am the tour company sent a text message asking us to confirm tour. At 805 am when I saw message, I called and left a message, no one answered then texted them that would would see them at b.b.kings at 930, per what we've were told from viator. At 8:33, tour company texted back to meet them at 9am, at b.b.kings, or at 119n. Riverside dr at 930am. I didn't see the message until 9:08am, so we missed the chance to walk around the block and catch the bus. 5 minute walk We ended up running to the second location, about 1.3 miles away and called the tour company again to ask them to be sure the bus would wait. Memphis city tours told me that they tried calling and leaving me a message, no record and that I was susposed to contact them about the tour the day 24 hours before, she said it was on the voucher. I did not see anything about checking in with them the day before. She continued to argue, I just asked her if she would tell the bus to wait, as we were rushing as quickly as we could. She said she would call the driver, and she did.
Not sure where the communication broke down, but we were disappointed in this booking. The bus part of the tour was ok, it appears like the tour company has man ups ways of booking this. Just city tour, city and lunch, city, lunch and cruise, or city and cruise. We ended up with 2 hours in the middle for down time as we thought it was the entire tour would be 6 -6.5 hours. Very overpriced!
Bus tour was ok, about 1.5 hours...drove around showing us buildings in Memphis, although we did get out to see Peabody ducks, and Saint Jude's hospital. The cruise portion was good, entertaining, about 1.5 hours. Overall disappointing.