From the first contact they were very professional with their communication regarding dates/trips/answering questions etc. Dave was one of the best tour guides I have ever had anywhere. Knowledgeable about the animals, the area, the history, birds, and communicated it all very well and he made the trip fun! The vehicle was spotless, Dave was a gentleman and very helpful along the way pointing out locations that I might like to photograph as well as walking to get a better viewpoint of the animals - This is a well worth trip.