I’ve been on this experience about 10 years ago when it was much better. Granted the weather was better at that time however, I feel that there was lack of communication between the current employees about where we were snorkeling. We drifted outside, avoiding waves for over an hour without doing anything which caused a lot of people to get seasick. Due to the weather conditions, we were not able to even approach the cove, and the conditions were too rough to go snorkeling. There was a lack of guidance in general, even though employs seem nice.They offered us to go snorkeling off the beach, but it was still too rough and cold to do this. There was a safety issue where my seat was not tied correctly and when we tried to link boats my strap snapped because was not properly tied even before we got into the water. I spoke with Management and explained my disappointment and that if weather conditions have made the water too rough to fully experience it they should not take people out in the first place. Management did give a voucher however I have not planned to be in San Diego anytime soon and I wish I had gotten my money back.