Ziplining with Avery & Donovan at Koloa Zipline was one of the highlights of our recent trip to Kauai! I was extremely nervous to try ziplining, but Avery & Donovan were both so professional, encouraging & supportive that they truly helped me conquer my fears. I was slow to step off the platform the first couple of times and they were both patient with me, and truly, I feel like they would've hung out with me there for hours if I needed it! As others have mentioned, drinks & snacks are provided and you're able to try different ziplining positions if you're up for it as well. In addition to the excellent service, this perspective of Kauai is just incredible and I highly recommend this experience to anyone on the island!