Drivers were there with a sign with my name. Very pleasant and helpful. Got luggage off carousel for us and loaded it in vehicle. Gave lots of helpful advice on what to see and do in Vegas.
The driver who collected us said literally nothing. No greeting no nothing - no engagement at all. It hardly made us feel welcome. As for our collection. We rang, as per the voucher, to confirm the collection time and tell Bell that we needed to amend it to which they agreed. But nothing changed. The car came at the previuslu agreed time so we weren't there - and when we did turn up at the time we had amended it to, of course there was no car and we had to catch a taxi. Wouldn't bother with Bell Transfers again. The taxis in Vegas are pretty good.
We were picked up no problem at the airport, but the car to collect us from our hotel to take us to the airport at the end of our holiday did not show up and we had to take a bus, which was highly unsatisfactory.