Excellent views and an amazing tour!! Our guide Justin was exceptional, and was well versed on the Navajo culture. Steps up and narrow passage could be challenging for the elderly, like me, or larger people. Viator and the your operators provided VERY confusing information. It appears that viator contracts with a company that does not actually operate the tour. So texts, emails, signage, etc were hard to follow. Much more in depth details should be provided. Right now I would definitely tell people to see lower antelope canyon, but I would be hesitant to recommend viator.
Odpowiedź od gospodarza
Mar 2025
Thank you for sharing your feedback! We’re so glad you enjoyed the views and that Justin made your tour special with his knowledge of Navajo culture. I also appreciate your thoughts about the accessibility challenges and the confusion with the tour details. I’m sorry to hear that the communication from Viator and the tour operators was unclear—that’s definitely something we’ll take into consideration for future improvements. Your honest feedback is invaluable, and we hope to make things smoother for future guests. Thank you again for sharing your experience!