The trip from the airport to New York with Viator was great we waited less than 10 minutes to be collected and the return journey was booked the night before departure and a friendly driver picked us up on time for our return flight.
ground support desk, hopeless
too many drop offs on way to hotel
all tooooo long
Bottom line--got there in time. So glad I had a boarding pass printed out ahead of time and no bags to check! Had a 3pm flight and was the first of 5 stops before heading to JFK. Picked up 25min late at 11:55am, and made it to JFK at 2:00 for 3pm flight. Whew!