We did our walking tour with Adam. We enjoyed seeing the highlights of the city. Adam was very knowledgeable about the buildings and landmarks in the city. He met us at our desired meeting point and went above and beyond by guiding us all the way to Newark airport, because the train we were taking was along his route home. We really appreciated that.
What we didn’t appreciate was that Adam was very open about his political beliefs, both locally and internationally, and although we told him we didn’t agree with his beliefs, he continued to push them on us throughout the entire tour.
Without our inquiring, Adam divulged that he usually receives a tip of $40-$100 for a tour like the one he gave us. We took a break for lunch, and a couple of subway rides and a train ride, all of which we paid for, as Adam said he did not carry any cash with him, and we didn’t mind. However, I didn’t like how it felt like he expected us to pay those things before we offered. We considered this part of a tip to him. Adam reminded us probably three times about tipping at the end of the tour. We would not have forgotten to tip as we always tip, and we definitely felt that he should receive some thing extra for the time he spent with us and we were happy to leave him a tip of $60 in addition for those other items and the $359 for the 5 hour private tour. All in all, we spent 6.5 hours together including the break for lunch which we all agreed to do, and the train ride to the airport on his way home.
Without the political banter and multiple reminders about tipping, I would’ve given this tour 5 stars. Unfortunately, those items left us feeling annoyed, so in being fair, we will leave this 3 star review.
Odpowiedź od gospodarza
Dec 2023
Dear Julie,
We're very sorry about unwelcome comments of the guide on tour. We regret that our guide made you feel uncomfortable and not enjoy the tour as much as you could have. Rest assured, we had a talk with the guide to avoid such situation in future.
Please let us know if there's anything else we can do for you and we'll gladly do it.
We hope to see you on our other tours in NYC.
Happy holidays!