Sea Quest is certainly one of the premier excursions for snorkeling and the manta ray tours as many other guests noted that other smaller operators (and less expensive) worked out of vans and small shacks in the area. They are professional, and have a great and knowledgeable staff. The boats are well equipped and experienced crew. We went on the 2nd evening Manta Ray tour and overall it was a very memorable experience. However, a few issues; they did not have a large enough wet suit for one of us (6’4”, 200 lbs) and they said it was the largest one, it was super tight and actually uncomfortable during the excursion. The biggest issue we had was a foreign family (Chinese) was on our tour and had a limited grasp of English, Sea Quest needs to offer multilingual instructions and perhaps a video before the tour departs, explaining how to snorkel and how to behave around the manta rays. The family was talking the entire time, kicking about under water and not only disturbing the rays from coming close, but causing a disturbance for all the other guests for what should have been a lifelong memory of seeing the rays, but turned into a stressful negative experience. The rays gave us quite a show, even touching many of the participants, could only imagine what else we would have seen if the family was not kicking under water and paying attention to the guides. Like most of the excursions on the island, it was expensive, but where else can you snorkel with manta rays?
Odpowiedź od gospodarza
Mar 2025
Aloha! Thank you for choosing Sea Quest Hawaii for your Night Manta Ray Experience! We are honored to be considered one of the premier excursions for snorkeling and the manta ray tours, and we're glad to hear you had a memorable experience overall. We're sorry to hear about the issues with the wetsuit size and the tour group's behavior, and we take your suggestions seriously regarding multilingual instructions and a video. Your feedback will help us improve the experience for all our guests in the future. Thank you for sharing your thoughts and insight. We are happy to hear you enjoyed the manta rays and hope we can make the experience even better going forward. Mahalo!