Our office team of 16 had the pleasure of experiencing snorkeling with the manta Rays. The overall trip was fantastic, the deckhands were extremely helpful and supportive with each person on the boat. Unfortunately we were all quite taken aback by the rude, crass, sarcastic approach in which Simon the Boat Captain treated everyone. there were multiple people in our group, as well as other groups, that were miserable the entire time. Simon was berated people who decided to get out of the water, he shamed them for not being tough, and continued to badger them while they were sick over the boat. "...no one died from sea-sickness...." The experience would have been better if Simon had been nicer, less sarcastic and more uplifting to the people that DID go in and face their fears of the scary dark waters and gigantic manta rays. Our group had a great time, but would highly recommended finding a different boat captain unless you like to be teased to the point of being made to feel embarrassed or uncomfortable.