AVA safely transported us to and from the river and gave me and my teens a float trip through Browns Canyon. But that was about it. The guides lacked charisma and enthusiasm. There was no friendly banter, no high-fives with the paddles, no energy. At one point on the river, guides Whitten and Steven were arguing with each other about who was at fault for bumping into each other's raft. Meanwhile, Lakota Guides are living it up with the riders by leading splashing, making calls to the other boats, cheering after passing through a Cat 3 rapids, and giving paddle high-fives. And I'm sure they were able to do that without compromising safety. Also, I had ordered a Fajita lunch for 6 back at basecamp. However, the order was not communicated ahead and the chef did not purchase enough food. There were a number of people in the front office, but nobody seemed in charge. Micha refunded my lunch, but that was the extent he went for customer service.