Tour guide Cesar was excellent. Be prepared for a major hike around the area before the Statue Liberty tour starts. From the starting point at the Battery Park up through Wall Street and reaching the 9/11 Memorial then hiking back to Battery Park to wait for the boat to the Statue and Ellis Island. Wear comfortable shoes. Be prepared for security and it is the usual bottle neck but smooth. Communication by the tour provider was excellent, ease of booking, voucher availability, final instruction for transportation including all local number for tour guide contact and office. 7:15 AM call was returned within 3 minutes.
Statue of Liberty and Ellis Island Museum was a tour that exceeded all expectations. Cesar was a wealth of knowledge and a willing photographer. He maintained a good pace for all with the rest stops at just the right time. And he is a guide of never ending patience.
Included transportation was smooth with only a slight wrinkle, not them, let's just say a dead cell phone battery was the culprit! Return trip was directly to the hotel, very nice touch.
All in all a great tour with a great guide.