My husband and I joined their Friendly First-timers beginner lesson and tour this past weekend. He had never been on a paddle board before, and I had only stood on my friend's board in her pool one time, so we were definitely first-timers! Ned, Tom, Jenna, and Scott made us feel completely welcome and comfortable as they introduced us to the basics on shore. They were as hands-on or as hands-off as each person needed, from getting up onto the board to helping anyone who fell into the water get back up. They provided advice and encouragement as we paddled through the lakes and canal, and even made sure to space themselves out among the group so nobody would feel left behind. The equipment was easy to use, and the scenery was gorgeous, but the tour guides are absolutely what made this experience so wonderful, not to mention fun! I would 100% recommend joining these guys. We'll definitely join them again in the future!