I had booked a sedan to pick us up at the airport. When I called although I had the paid confirmation they said they could not find it and wanted me to pay again then try to get a refund. A gentleman that drives one of your vans came over to us and drove us in the van. He was very nice but first we had to drop someone off at a hotel. When we got to the cruise terminal he drop us off about a half block from where I luggage needed to be so we had to drag it to the drop off. I had paid for the sedan not a over crowed van that took us on an stop we didn't plan on.
Driver was not waiting for us w/a sign w/our name on it - we had to call phone # - he was at the wrong terminal - he finally found us - took him over 1 hour to get us to the cruise terminal - he did not help w/our luggage. Let us out across the street from the cruise terminal (there were 3 ships in port that day so that was probably a good thing - but pulling luggage across the street was somewhat of a problem
Someone was waiting for us when we got off the plane. Great car, great driver, great service. Highly recommend this service from LGA to the Bayonne cruiseport!