On our return to N.Y. from our cruise our transfer was relatively seamless and the driver helpful and efficient.
This was only a transfer from cruise port to airport. It was on time and the driver did a great job getting us to the airport.
Booked for the car service to pick us up at 12 from the port but we were sent off the ship earlier.With the help of a lovely port worker who called the car service for me we were able to be picked up earlier.They can't pick up on the port side so you have to cross the road to 48th street where the greeter meets you and the car follows in a few minutes.If you are going to the airport earlier than your flight like we did there is not much in the ways of shops on the landside, and you can only check in 5hrs before you fly which then gives you access to all the shops and food outlets airside. Great service very quick and smoothe.