Waited 50 minutes and rang 3 times to arrange pickup. On the third phone call I was told due to a shortage of drivers, no one had been allocated to us yet and we needed patience.
Eventually we were picked up, the traffic was terrible into the city, clearly not in the drivers control but his driving was irratic and at some points scary, he was shouting profanitiesat others.
We arrived in the city more than 3 hours after landing.
Not a service I would recommend.
Odpowiedź od gospodarza
May 2022
Dear Customer,
We are sorry and we apologize for any inconvenience. Please provide us your trip details , via our website and choose the Customer Care tab. We will look into your claim, and we'll reply and take action, as required.
Sincerely, Carmel team.