On arrival there was no driver. I first had to call Viator, who then contacted a driver. It took a little half hour. At the same time, I had to give all the information again about where I was and where I was going.
This information was given when ordering, but you could not find it ?? It would have been just as easy with an Uber ...
Odpowiedź od gospodarza
Dec 2021
Dear Customer,
We are sorry and we apologize for any inconvenience. Please provide us your trip details , via our website and choose the Customer Care tab. We will look into your claim, and we'll reply and take action, as required.
Sincerely, Carmel team.