Terrible Customer Service! Arrived & collected baggage, called the number as instructed only to be confronted with an operative who barely spoke English. Instructions were terrible! Operative was requesting information that had already been supplied at booking! In addition, the driver was utterly disinterested, unprofessional and bordering on rude! (The taxi smelt awful too!!!).
Poor Poor Poor. AVOID!!!!!!
Odpowiedź od gospodarza
Dec 2021
Dear Customer,
We are sorry and we apologize for any inconvenience. Please provide us your trip details , via our website and choose the Customer Care tab. We will look into your claim, and we'll reply and take action, as required.
Sincerely, Carmel team.