Good service when I called in upon my arrival, but I had booked a sedan, and was given a silver van, (not in great shape) with an aggressive driver. I get NYC driving, but this guy was over the top, honking at every car and weaving in and out of traffic. I would have taken a small sized vehicle with an Uber driver over this. In fact I’m sure this guy does this on the side. NOTHING luxury about your company.
Odpowiedź od gospodarza
Sep 2021
Dear Customer,
We are sorry and we apologize for any inconvenience. Please provide us your trip details , via our website at: www.carmellimo.com & choose the Customer Care tab. We will look into your claim, and we'll reply and take action, as required.
Sincerely, Carmel team.