We arrived , made call as instructed and were picked up within 5 mins . Very organised and efficient .. driver was friendly and the nearer we got to manhatten he pointed things out . My kids thought they were part of grand theft auto the way he ducked and dived into queues of traffic . It was worth paying the extra for private service . Only negative was we had to pay tolls on top . We knew the tip was extra but thought tolls were already included in price
Driver struggled to speak English. Demanded toll charges and a tip. The vehicle was dirty. First impressions of the USA, not good. Return trip was far better.
I was travelling with my daughters who are disabled. We had airport staff helping use. Lucky we did as when they where helping my daughter in car the driver was trying to drive off. They also told the driver to get get out car as well to put cases in car.