Driver was late ,rude and had a sore back so couldn't put suitcases in the car for us and the car was small for 5 adults plus driver
Would not use again
Good pick up etc. but the voucher said gratuities included but the driver insisted we pay him the gratuities as an extra, argued about this!
On pick-up from airport, driver did not get out of the car - airport employee helped us get bags in the car.
On airport return, driver didn't show up at all. When I called to find out where he was, was told he wasn't scheduled at all and it was my fault - unacceptable - had to use a different co.