Service was easy to use. Car was late model and pristine. Driver was very professional (though she did get pulled over for running a stop sign which she didn't see; I didn't either but wasn't really looking, and there was construction going on at the intersection so it might not have been easily visible). Communication was also very good with company and driver. One very minor complaint is that the driver was not already waiting for us at the appointed time but came a couple minutes later. Trip 39804
Odpowiedź od gospodarza
Jan 2025
Thank you for taking the time to share your detailed feedback! We're delighted to hear that you found our service easy to use, appreciated the pristine condition of the car, and experienced excellent communication with both the company and the driver.
We regret the minor delay in your driver's arrival and will use your feedback to refine our punctuality standards even further. Regarding the stop sign incident, we appreciate your understanding—it’s always our goal to ensure safety and compliance in all circumstances, and we will address this matter with care.
Thank you again for choosing JetBlack, and we hope to provide you with an even smoother experience on your next trip. Safe travels! 🚖✨