Stacey was not informative. We have been around the world with guides who never stopped talking about the animals, plants, water-ways and seasons of the place of interest we are touring. Stacey would answers questions, but often admitted not knowing the answers. We took this tour thinking we would learn from an experienced person and return again with enough knowledge to tour on our own. That was not the case, we will return BUT will search for an experienced tour guide.
Odpowiedź od gospodarza
Sep 2024
I'm so sorry you had this experience. As we always want our customers to leave happy, I reached out personally (the owner) to try to see what I could do to make this right for you. I was willing to give you a full refund as I never want to keep an unhappy customer's money. Unfortunately I never got a response when I reached out. I wish you would have given me the opportunity to make this right.