Joseph and Veronica were our guides for our tour, and they were great, from training all the way around San Antonio, and back to the storefront. They gave each person in our group individualized training on the Segway, making sure no one left on the tour still uncomfortable with the Segway and its operation. Then they did a great job on the tour, clearing the way for our little trail of people, and they even stood out in the street as a road guard when needed so we could all stay together as a group. Neat info on the history of San Antonio, but this was my first experience on a Segway, and that was the best part for me.