We had Debbie as a tour guide and it was an ok tour, she certainly knew the material but I thought she was inappropriate at times: for instance, she showed a picture of herself with teeth out then showed her actual picture (silly really), later she told a joke about the Clintons (again inappropriate, is that really necessary?) and finally she make a remark about oysters and its supposed use (I think for men as a ???). Our tour consisted of a family with two teens, and several couples but I was turned off by her being so inappropriate and really quite annoying.
Sorry, I don't mean to be critical but I would have enjoyed the tour without all of the extra ways to bring attention to herself. Statue of Liberty and Ellis Island was worth the trip.
Odpowiedź od gospodarza
Dec 2021
Hi and thanks for the feedback. It's not critical at all and I apologize for your experience. That is certainly not what is expected of our guides.
I appreciate you taking the time to share your experience because it really does matter to me. I will discuss this review with her and take this opportunity to remind all of our guides how they are expected to show up for our guests.
Thank you again for the feedback and please feel free to contact me by email or phone to talk further.