24_yr_old_traveler
Jul 2021
Great time, it sucked when I found out it was $23 but the tour guide (Marc) was so sweet and knowledgeable, it was worth the $65 and the only reason why I put 2 stars instead of 1 star. Something to mention that is not on the website, you will pass through TSA-level security, so don’t bring your pepper spray/ tasers. This wasn’t mentioned to me and I, a 24 year old traveling through NYC alone, was astounded that I had to toss my safety device because I was not told I can’t bring it. I hope they update the site to mention that because that’s a huge liability if someone gets injured afterwards because they had to toss their pepper spray because they were not told to not bring it. “Well, that’s common sense!” I’m from a city that’s notorious for their boats and beaches and I’ve been traveling on boats for years and I never went through TSA unless it’s for a cruise/plane. Please update the site to mention the security.
Odpowiedź od gospodarza
Jul 2021
Hi thanks for visiting with us and I appreciate your feedback. The difference between the $23.50 and the $64.99 tour price that you paid accounts for the guiding services plus the commissions we pay to list the tour for sale on this site.
I'm sorry that you lost your pepper spray but the following is listed on the tour description page under the section Additional Information, while it does not specifically mention pepper spray it does say the following regarding weapons and a security check:
"All guests must pass through airport-style security screening. One before boarding the ferry, the second before entering the pedestal. Guests are advised to plan accordingly. No weapons, knives, scissors, etc. will be allowed. There is no opportunity to check prohibited items before the first screening. They will be confiscated with no opportunity to retrieve them."
I have already updated the information to include pepper spray as per your suggestion.
Thank you again for visiting with us and taking the time to leave your feedback.