The day before Halloween, we had a group of 3 which got a wonderfully personalized tour with Jeffrey. He is very knowledgeable, and very personable. Although there were many large tours around us, we were gifted with a smaller group, and after taking a haunted tour on Halloween night with another much larger group, I wished I had known about Strange True Tours for that one too. If people hung on the outside of Jeffrey's tour, he politely handed them a card, and invited them to hear more through Strange True Tours- a class act. The other tour we took was a little embarrassing as our guide would sternly tell people to move along, it wasn't their tour. I'm sure that is necessary...however, after the class Jeffrey showed, I was a little uncomfortable with the second guides tougher language. Jeffrey wasn't at all dramatic- he was sharp, and en point. He is an activist for the good of New Orleans, and explained what people unknowingly ruin when they desecrate tombs. He seems to be well noted in the community, and I was very pleased with our time with him. I highly recommend him, and the company. I even got a call from Jane confirming my reservation, as somehow, I had not shown up at the time I scheduled (my mistake) and she quickly offered me any replacement time that fit my schedule.