I purchased this as a gift for my daughter's 21st birthday. She was surprised and elated at the opportunity to fly in a hot air balloon. The staff were first rate -- professional, happy and hard-working. Our ride to the departure destination was comfortable, and our driver, Earl, was knowledgeable and entertaining. Our pilot, Randy, was informative and answered all our questions. The scenery was amazing! Some of our best photos were of the other balloons taking flight at the same time. The breakfast of quiche, croissants and sausage was set on tables with tablecloths and real champagne glasses -- a nice touch. I recommend Arizona Balloon Safaris for a unique and entertaining experience.