Our experience was a joy from beginning to end. Driving up in the pitch black early morning to find twinkle lights surrounding a cute patio, to watching the sun rise as the balloon was being inflated, to floating around in the sky and experiencing the most quiet, peaceful, still, surreal experience, to hovering over the orange grove almost close enough to touch with your hands, to ending the experience on a vineyard with a mimosa and a slice of birthday cake was once in a lifetime. Everyone was genuinely kind. Highly recommended adventure!