In the past my family has visited Universal Studios Hollywood at least once per year and many times we have purchased season passes and gone several times in a season. This was our first visit since the pandemic began. The theme park has changed and not really for the better. I was disappointed before we even entered the park. "General" parking was $30, "Preferred" was $45 and gate parking was $60. These are enormous prices to park your car and significantly more than they charged pre-pandemic. Feels like they are just taking advantage of people and I felt bad for families that may have been visiting on a tight budget. Also, many staff members in the park were outright rude. When taking pictures with characters, one of their staff members said verbatim "take your pictures quickly", when no one in line acknowledged his comment he then said, "it's all fun and games until you get kicked out of the park". Why would anyone be so rude to children taking photos with characters? The employees in the cafe's were also very rude. When I asked about a dietary accommodation, she yelled, "we don't do that, everything is pre-measured". I am also disappointed with how Universal seems to be designing seating for their new rides. I noticed years ago that they had "test" seats outside of Harry Potter, intended for you to determine if you can fit on the ride or not. One of the reasons we enjoy going to Universal Studios is because their seating has been accommodating compared to other parks. This new style of seating excludes taller and bigger people from being able to ride. One of the new rides at the park has this style of seating. Someone in our party shared our disappointment that one of our kids could not fit on the ride with the attendant (though he can fit all of the other rides in the park except for Harry Potter, he is a tall teenager, about 6'6"). The attendant apologized to us and said that their rides are "geared towards families". We really couldn't believe the comment. We are clearly a family of 4 with two adults and 2 kids, 1 teen and 1 six year old, so what are you saying? These experiences stood out enough for me that we do not plan to return to Universal Studios in the future. I'm not going to pay to be excluded and have employees be rude on top of that.