After reading lots of reviews I decided to book with SMO for our rafting trip. I do think it was a fun experience and would consider doing it again, however I think majority of the experience lies on your guide. When you have a friendly and knowledgeable one, it seems everyone has a great time. But for us, our girl was very dry, didn’t like when we talked to others in our raft, and was basically scolding the kids for not being experts. She made it not so enjoyable.
All of the guides with SMO didn’t look a day over 18 which was scary when you have kids or large adults. Life jackets can only do so much in some cases it falls on the guide.
Also, the rapids as big and scary as we thought.
Odpowiedź od gospodarza
Aug 2024
We are so sorry that your experience was not good with our guide. We do get new guides every year and they go through extensive training. There are plenty that are college age. It is only a temporary position for the summer. However, we have one as young as 76. You didn't tell us the name of the guide. We would love to correct this and move forward. We are glad she guided you safely back to the Outpost. We would love to make this up to you. We absolutely agree that the guide is vital to your good time on the river. Please call the office and we can help you. Again, so sorry and we hope we can help.