Such an amazing experience! The team of guides we had were authentic and genuine (shout out to Katie, Greg, Lake, and Ethan); you can tell they truly enjoyed their job and their life. It was truly full service from pick up, drive to and from, rafting and LUNCH! I thought lunch would just be "here are some snacks," but it really was an actual lunch. The rapids were exciting and provided an adrenaline rush. The guides gave us safety tips and were clearly competent and confident if something were to happen. I was curious to see where the overall 'half' start came from and after reading other reviews, I could see why ppl might be bummed about their experience. That being said, I would recommend/suggest that you 'claim' a paddle boat if that is what you want. An option might be for Navtec to offer an optional upgrade to guarantee a spot in the paddle boats. Other reviewers mentioned no A/C (*eye roll), long drive (*eye roll*), and small rapids. Navtec can't control the rhythm of the rapids or the water levels, so I don't think they should be faulted for that. Overall, I would highly recommend, absolutely worth the price point, and I'm ready to do it again.