Our family of 12, only 4 of us had white watered before. Our ages are from 56 to 10. We were split into 2 rafts. Our guides were suited perfect for our 2groups. Group 1 , all type A personalities had the guide named "Z". She was a rock star. Group 2 we are more laid back but intense our guide his name was " hippie" he was like the lead guide. I was very nervous with my 10 year old sons on the river, but Rick (hippie) made sure he/we were safe but had a great experience . I called a different out fit first and did not like the answers to my questions. I called Big Creek Exp. And they had all the right answers. I would certainly recommend them again..thanks for the great ride.