We had our first white water experience at Big Creek. The guide did a nice job of explaining safety issues and protocol for the rafters while incorporating humor to keep the mood fun. This was my first rafting experience, and I was a little hesitant. However, I felt at ease once I met my raft guide, Elton. He was knowledgeable and skillful on the river as he lead the group through class III and class IV rapids.
At one point, another raft behind us tipped. All of the Big Creek guides came together to help the swimmers get back to their raft. The "rescue effort" was efficiently done, and the guides were professional. Apparently, they drill for these types of events, and it was like watching a well-oiled machine. I was very impressed!
We rafted the upper Pigeon, and I believe this was a good choice for us. If you're looking for a peaceful, non-eventful float trip, pick the lower Pigeon. My adventurous group wanted to get the adrenaline pumping, but we didn't feel like we were ready for class V rapids just yet. This was perfect for us! If you're a bit hesitant like I was, relax! You are in good hands.
I would definitely pick Elton to raft with again. He evaluated the skill of my group (we had all adults in our raft) and gave us a great experience. He even asked it we wanted the next rapid "easy" or "rough". His skill on the river is what made the trip, and I really appreciated the fact that he wanted to give the customer a great rafting experience.