The Pigeon river is a nice, easy rafting experience. Our party of 11 arrived on time and were given the rundown on procedures, etc, along with the other parties of rafters. When two of the guides did not show up for work, our party was told to wait for other guides to arrive while the others went ahead. After about half an hour, they finally arrived and we went through the tour. Surprisingly, we caught up with the group ahead of us on the river. We were rushed through the river, our group was not offered a chance to swim with the others and it was overall just a rather disappointing experience. Would not use this company again, I felt taken advantage of.
Odpowiedź od gospodarza
Aug 2020
Thank you for letting us know about your experience. We do apologize that you all felt rushed on the river as well as that you did not have the opportunity to swim with the others. As we did end up extremely short staffed for that day, we were trying to make sure to you all still got to experience the whitewater adventure. We are deeply sorry that your experience did not meet your expectations. If you would like to give us a call at 423-487-0178 to resolve this issue we would be more than happy to assist you. We hope you have a great day.