We went as a family of 4. We had never been rafting before. Steve was our guide. His instructions were so clear and easy. We got to experience some good rapids and no one fell out. Got to hear some great history and stories from Steve. The whole staff was very friendly and kind. Oh we also got to raft with Biggie. He is Big Creeks mascot. He is a black lab mix. Such a sweet dog. They have restrooms, shower, changer rooms,and a very nice gift shop. They also have food truck and Is a shaved ice truck. We would definitely raft with Steve and Big Creek again. Thank you Big Creek staff. You were the best part of our whole vacation.