My 15-year-old son had never done this before and I asked him if he would be interested in trying it. He said yes. We scheduled the adventure online and included the fly high option at the end of his last run. You get there, check-in, and go to training of what will happen on your flight. Then, you come out and get your gear and go to the waiting area just outside the flight tube. One by one, you take turns going into the tube having a minute at a time inside. If you choose (and pay extra-about 15 bucks) you can do the high fly at the end of your last run where they crank up the wind and you fly up to the top of the chamber. My son liked that at the end. When it was done I asked him if he enjoyed it and he said he did, but he's not sure if he would do it again.
EVERYONE at the location was nice, polite, and welcoming. The person at the end did try to sell future trips which I am sure they are required to do so he did his job.
The reason I give this 4-stars is this is a very costly activity and while the fly high option is great, it's somewhat ludicrous to charge 15 bucks for something that should be free at the end of the flight (in my opinion). It is fun, but expensive.