The experience is a once in lifetime. The manta rays are so very cool and one is within inches of them. Once you get the foam straw under your feet, it's really easy to just hang onto the float. The crew was very nice and fun. I would say one thing that might improve the experience is to have two more lifeguards. We had about 25-30 people in the water, about 8-10 to a float, 3 floats. I think it's probably very challenging to watch 12 people while in the choppy water with them. Two more lifeguards would make it much safer. But still a unique experience!