Not happy, driver took route through the tunnel without asking us, leaving us having to pay the toll even though we had pre payed for the taxi. He also wrote down how much tip we would have to give him. We should have been asked if we wanted to go through the tunnel or just take the normal route.
The driver asked to pay the toll. I understand that was included in the bill. The driver came on time to get us to the JFK
The tour was fine, driver was on time, car ok and the tour went fine. BUT Viator must be more clear on the extras I have to pay to the driver!
I get seriously annoyd when the driver tries to trick me to pay $30 in toll plus tips, when I last time only paid $17 in toll. I only knew that $17 was the correct amount, because I had taken the tour before. Therefore only two stars from me