We would recommend this tour to anyone that would like to experience both the American and Canadian sides of the falls, we travelled in a comfortable couch and our tour guides Eddy and bus driver Herbert were extremely knowledgable and the made the trip enjoyable. The hotel we stayed in overnight which was the Super 8 in Niagara Falls was extremely clean and very comfortable, it is within walking distance to the falls and entertainment area.
Absolutely fantastic experience. Well worth the journey. Could not fault it! Have already recommended to friends travelling to NYC later this year as a must do.
This trip was a pleasant surprise, me and my mom was able to get up early enough to use the subway we got off at the 50th St. stop A train we arrived at the pick up point 6:30am at the Tour Headquarters at 777 8th Ave in Manhatten, NY. The tour guides was very informative about the trip and they were just as much helpful, my mom was having some trouble with her knee and she needed help walking when we were on the American side of the falls, also she misplaced her gloves at the visitors center when we were on the Canadian side of the falls, but our tour guide picked her gloves up and gave them to me so I could take credit for finding them for her, needless to say the tour guides were awesome! We'd consider taking the extended tour with Viator. We've already booked a Washington excursion this coming May and no doubt it will be as great as the Niagara Falls trip.