The distance travelled is very long and it would be better if more time was spent at the Falls and less on other activities, the stop at the Outlets was too short and could be removed in favour of more time at Niagara.
The bus had air-con, wifi even though it was quite slow and the views were amazing. Our tour guide Beatrix and bus driver Virgil were the BEST ever. On the way to Canada we stopped every 2 hours to stretch our legs, use the bathrooms or get something to each or drink. We stopped at a canyon which was amazing. It took a while to get through the border into Canada due to 2 prisoners escaping from a prison so security was more intense but the tour guides kept us in the loop all the time. The hotel on the Canadian side was lovely, the rooms were huge, the beds were comfy, and there was a complimentary breakfast in the morning. Unfortunately on the way back our coach broke down about 2 hours back into America. We managed to make it to a shopping outlet where the other coaches from our trip were. There were some seats left on the other coaches so some people hopped on them. After 2 hours at the shopping outlet where we also had lunch we found out the coach couldn't be fixed and another one was now being sent, which didn't arrive until 9pm we got to the shopping outlet at 1:30pm. The driver of the coach alerted the company that something was wrong with the coach before we reach the outlet and another coach should have been sent immediately not 2 hours after we were already there. We were supposed to arrive in Manhattan at 8pm but instead got back at 4 the next morning. Apart from this, which was the coach companies fault, the guide and the driver were amazing. They paid for tea and drinks for everyone and by the end of the trip we all felt like friend, people singing on the coach and playing music. Overall the Niagara Falls experience was phenomenal. Being able to see them from both the Canadian and American side, and the Maid of the Mist, was amazing. I would definitely recommend this tour to anyone. Although the coach journey is long the views were incredible and made the time pass quickly.
I love it the trip was amazing ! You don't feel you sit on he bus 8hrs becasue they wil stop for breakfast , lunch and some short sightseeing . Great time management and tour guide ! Highly recommend .