We got very lucky we had a beautiful Chicago November day for the tour. When we got on the bus the driver was very friendly, handed us headphones, that was the start of a disappointing ride. The information is limited, I left that bus after the first time I got off knowing no more about this city than when I got on. The second driver wasn’t even friendly, and of course the same prerecorded headphones. The reason why I gave this tour 4 stars is the last driver we rode with him through 5 stops and he was amazing. He knew facts about the city, he was up beat, he let us all get out to take a photo at as he said it was the best place in the city for a picture. At the end of the day I realize if it wasn’t for the last driver we would have been a very disappointing ride. Big Bus Co do better 1 out of 3 drivers should not be your standard. And I realize you save money with the prerecorded track but there is nothing like the personalized experience of a live person, sharing their city with the people who visit.
Одговор домаћина
Nov 2022
Hello Z3781bhsharonr, thank you; we appreciate your feedback! We sincerely thank you for the positive review, but also grateful for your feedback so we can improve and we do look forward to seeing you again soon!