My family had a great experience renting from Pedego Carlsbad. Andrew suggested a family bike ride from Carlsbad to Encinitas along the coastal highway. Because my kids are 10 and 7, we rented two bikes total – one tandem and one to pull a trailer. It was a great family outing that was made much easier, faster, and more enjoyable with ebikes; frankly we’re not avid enough bicyclists to have even attempted to manage a tandem and trailer for a 20-mile round trip with some long hills. With ebikes it was leisurely enough to enjoy the great views and some of the parks along the way. Pedego provided locks so we could wander around on foot at various spots. Andrew told us that if we had any issues, give them a call and they would come to repair, deliver a new battery like if needed – nice to have that support for a family excursion. The batteries still read full when we returned the bikes after three hours so I’m sure we could’ve gone a lot farther.