We had a disappointing visit to the edge observation deck. We purchased tickets for sunset time, an extra 10$ to the already overly priced ticket. The security check of a small backpack we carried with us was very long and the security person was arrogant.
We took the elevator up- packed with unmasked guests. We arrived to the observation deck which was packed with people, pushing and shoving to get a glimpse of the city. You practically had to push your way through to get close to the glass windows, and could stay for short because other people pushed in.
Bottom line: overcrowded overpriced disappointing. There are at least 3 more observation points in New York, avoid this one.