It was great...informative...Rob was a great guide. He kept us moving, answed every question we had, a fount of information. We were fortunate that the weather was just about perfect for the day. It was about 8 hours of near non-stop sightseeing, with time for lunch and potty breaks. I'd recommend it as a starting place for your time in NYC...then you can go back to the places you want to spend a little more time in. But ending the day at the One World was perfect. Don't forget...his name is Rob.