fernandapV1314NI
Dec 2021
Our captain was a bit rude, she was lecturing everyone the whole journey, did not like it because it was so long for my kid, who is 3 years old, I believe this is not a child friendly tour, it was super cold, and all of the time they weren’t helping us, or facilitating our experience. They were uncomfortable to have children on board, the only moment my son was super happy cause he saw some dolphins and jumped, they started yelling at us. We hardly saw whales, on the pictures you confused the whales with the waves. I think this is for kids who are 10 or older, they should not allow to have younger ones on board, since they are rude with kids and parents. Honestly I did this for them, was freezing, didn’t have a good time, next time I would visit an aquarium instead. I DONT understand how this is a top 10 attraction in California
Одговор домаћина
Dec 2021
Hi Fernanda, thanks for taking the time to post a review. I’m so sorry you didn’t enjoy your recent safari, but is it possible you may have gone out with a different company? I was unable to find your name on any of our trip manifests, and we do not allow 3-year old children on our Zodiac Safaris. If you could kindly let us know which date and trip you came out on with us, we’d be happy to look into any potential issues. If you did go out with a different company, we would appreciate if you could post your review for them instead, so that readers do not get confused. Thank you so much!