On calling from airport was informed that transport would arrive in 15 minutes. Some 45 minutes later and2 further calls it finally arrived and then proceeded to collect from 2 further terminals - not too impressed.
The driver was polite, courteous, and went out of his way to give us some tips about NYC.
Wish I had known the service was only once an hour to/from Newark we had a 45 minute minute wait on arrival after being delayed meaning by the time we got to Manhatten all the restaurants were closed! Other than that a cost effective service.