The route is good, be wary of traffic, in the morning almost quicker to walk!! A few gotcha's: 1) They don't tell you the uptown and downtown tour only goes to 5:00 pm: 2) You have to buy a separate nighttime hop on hop off for an additional $19.95 ea. 3) some bus drivers are cool others flat out rude, one of ours on Thursday June 1st, didn't even stop at Statue of Liberty Stop, and when we asked to get off, very very rude, starting yelling at us that we didn't tell him we wanted to get off, he said "you don't tell me, I'll tell you when you can get off", thankfully we talked him into opening the door during heavy traffic and we got out and walked back to Battery Park (entrance for statue of Liberty) : If you pack your patience, you may have a great time on the bus, it is misleading however, tons of people and traffic so slow, if there are 4 or more of you, it could be cheaper to Uber to the 3 or 4 main sites, i.e Statue of Liberty, Empire State buiding, Rockerfeller Center, 911 memorial?? The open second deck seating is nice if it is not too hot? Also they need to incorporate info regarding observation deck of new WTC Tower up on the 102nd deck!
Одговор домаћина
Jun 2023
Bert W, thank you for taking the time to leave us feedback about your experience with us. We are sorry to hear you were not satisfied with the tour and were not made aware of our operational hours. We try our best to communicate this and have it posted on our website, app, brochure, and tickets. We apologize if any of our drivers were rude and assure you we do not condone this. If you have the name or description of the driver, date, time, and your booking reference, please reach out to us at
[email protected] so we can address this.