The driver was a nice man, but his ability to drive smoothly was sorely lacking. In stop and go traffic he was inattentive and would be way too hard on the brakes so every few seconds there were big lurches. I was trying to read while in the back seat and it was impossible with all the jerking. Either he needs better brakes or a driving lesson on how to use them smoothly in congested traffic.
Delayed flight to Newark 15 mins late - non moving traffic - driver who would not speed up even when he had the chance - he kept shaking his head saying this is not good but kept leaving a huge gap so other cars could get in - he was Russian with not very good English - made the flight from JFK by 2 mins!!! but only because it was also delayed
Unfortunately at many locations you have to upgrade or buy tickets separately as NY Pass doesn't give you desired option.