Hello,
I am very sorry to hear you did not enjoy your time touring with us in New York. It is true that we are included on the Go City pass, but as we are considered an attraction option, this only provides a 1-day ticket on our two loops, the Downtown loop and the Uptown loop. We understand visitors may want to ride the bus for multiple days so we do offer a ticket extension voucher on the bottom of your printed bus ticket for an additional fee. We are sorry if you were not communicated this prior to your trip. If you can please send us a copy of your tickets to
[email protected], we would appreciate it and will look further into this to ensure our staff communicates these details to all guests.